Using Advanced Analytics and Innovative
Resolution Techniques to Reduce Truck Rolls
and Related Support Costs.
An insightful whitepaper
from OnProcess Technology.
Truck rolls represent one of the largest chronic costs in the operations of field service companies. Any time that service dispatches a truck, the company incurs a significant expense. Often, multiple truck rolls are required to resolve a single issue.
This white paper from OnProcess Technology examines the challenges these companies face while trying to reduce truck rolls and how the success of current techniques has reached its maximum potential. The paper also presents a unique new methodology for proactively identifying conditions that indicate when truck rolls can be prevented—an approach that requires advanced data analytics as well as leveraging innovative customer-interaction techniques.
To download this whitepaper, please fill out the form on the right.